JUN 2008 - JUNIO 2008 Thanks again Ruben! Apunake is the best Peru travel site I have found. I hope you continue to have success! John Brockardt USA MAY 2008 - MAYO 2008 Querido Sr. Sanchez-Cerro Soares, Muchas gracias por su atención a nuestro problema, y por su respuesta tan rapida. Nosotros haremos las nuevas reservaciones lo mas pronto posible. Nuevamente muchas gracias, Jorge Negrete USA APRIL 2008 - ABRIL 2008 Hi Ruben, After getting your help on purchasing tickets last week, I figured it is really nice to deal with great company and great service. So, I was wondering if your company offers tours and/or hotels in Cuzco ? Irina US Dear Ruben, We had GREAT TIME in Peru! Thank you for your help. Marina. US MARCH 2008 - MARZO 2008 You're right, I found everthing once I looked at the Virtually web site. I believe Jhuliana called me yesterday and offered to help me over the telephone. Please thank her for me as well. I'll be spending a total of two weeks in Peru and I'm really looking forward to it. I've forwarded the name of your site to several collegues coming on the trip with my recommendation. Thanks for your help. Scott USA Thank you, Jhuliana Very much appreciated. This is the second time I am using Apunake and so far I have no problems. If I ever have an issue I will not hesitate in calling you Thanks again Pedro A Cabrera USA Hi Ruben, I just wanted to Thank you and Jhuliana for your help with my tickets. I believe, I have everything I need now. Sincerely, Marina Metter USA Yes, I have received the link. Thanks so much. Your customer service was excellent. Shawn USA FEBRUARY 2008 - FEBRERO 2008 Dear Ruben, Thank you so much for your helpfulness this am. I appreciate the fact that you tried to help us with the other airline ticket. That was my mistake and I will just have to be more careful next time. Thank you for booking us, my husband and myself, the return trip from Cuzco on the 28th. If you need any thing further from me, please email me. Thanks again. You were very informative and supportive. Sandy Hughes US Dear Ruben, Thanks for making a great job. I got the information. Muchas gracias! Adios! Katharina Schröder Alemania You guys have been great, I appreciate the very prompt and caring service. I'll be sure to recommend you at any opportunity I get. Thanks again Joe UK JANUARY 2008 - ENERO 2008 Dear Jhuliana, Yes, we are very very happy with the service provided by Enjoy Peru and would be very pleased to recommend you to anyone. Eric and I last year were amazed at some of the prices that were charged by English Tourist companies - they were a lot more expensive than Enjoy Peru! And, of course, when we got to Peru everything went so smoothly - we felt like royalty! This is why Joy and I had no hesitation in using you again this year (and next year)!!! All the very best to you, Ken & Joy UK Estimado Ruben: Muchas Gracias por tu colaboración y preocupación al respecto; por suerte Tomás se comunicó con el Banco y la compra de boletos fué un éxito!!! la verdad que muy económico también porque estuvimos navegando por otras páginas de internet y era todo BASTANTE mas caro... asique buenísimo! estamos muy entusiasmados con el viaje. Una pregunta.... ¿cómo sigue el proceso?.... nosotros debemos imprimir el mail con la confirmación de vuelos y llevar dicho papel al Aeropuerto el día que viajamos??. ¿Donde realizamos el CHECK-IN? Bueno esa sería nuestra inquietud, si bien viajamos habitualmente por Lan esto fué a través de APUNAKE por eso no sabemos bien como sigue el trámite.... Espero su respuesta, es usted muy amable, saludos!!! Josefina Argentina DECEMBER 2007 - DICIEMBRE 2007 Sr. Rubén, Muchas Gracias por todo. Espero que tenham um Feliz Natal e um Ano Novo repleto de realizações, com muita saúde e alegrias!! Abraços, Rosane NOVEMBER 2007 - NOVIEMBRE 2007 Thank you so much, Jhuliana and Ruben! I will definitely recommend you to my friends. You made this work so easily for me and I am very grateful. Eve Stangor US Estimada sra Jhuliana Agradezco su informacion y su ofrecimiento, y creo que por la comodidad que me ha ofrecido su empresa tendremos mas relacciones en el futuro, anotandole que mi trabajo es practicamente en sudamerica, siendo la octava vez en este año que viajo a peru. Muy agradecido Jose lopez saez OCTOBER 2007 - OCTUBRE 2007 Dear Jhuliana and Jenny, This is just to say a very, very big thank you for organizing our wonderful trip to Peru. We all had the most fantastic time and will certainly recommend you and your company to anyone we know who wants to visit your beautiful country. Best wishes David, Gavin and Carrie SEPTEMBER 2007 - SETIEMBRE 2007 Jhuliana, Thank you so much for your great service! It makes a person's day when they get such great service from you and your company. I am impressed. Please pass this on to your manager. Regards, Anna Australia Hi Ruben, Thank you so much for your mail and your help with this - I can't tell you how much we appreciate it. Our trip to South America has been a long time in planning and it is so good to finally have our last flight sorted! The alternative flight that you reserved (13.20 on 4th Nov) is perfect for us. Please find attached, my completed credit card form. Please do not hesitate to contact me if you need any further information in relation to this. Again, thanks so much for your response- you have been more than helpful. Kind Regards, Eithne Irlanda Dear Ruben, Thanks for your help, we have received the eticket and are now really looking forward to our trip to Peru! Thanks again and kind regards Nadja Thanks for your messages and good wihes. I cannot wait to get back to Peru again. I was there in 2004 with a group from Mencap, a mental health Charity and worked at a school in Urubamba. I am going back to see the children, mostly with disabilities, with a huge load of goodies. Very pleased to have been able to use your Company, for flights and the website was very easy to use. Bye, Frank Oak UK AUGUST 2007 - AGOSTO 2007 Buenos dias Maggie, Me llegaron los e-mails de confirmación de todos los vuelos, por lo que entiendo que tenemos el asunto zanjado. Me gustaría agradecerle por ultima vez su dedicación y profesionalidad, ya que ha resuelto uno de los grandes dilemas de mi viaje. Espero igualmente que todo le valla muy bien. Saludos de un hermano de planeta. Jorge Del Olmo Martin Thank you for the email. I have used Apunake before. It is nice to get a personal note not like the big sites like Travelocity or orbitz If only you could match their prices from for example lax to lim or sna to lim. All the best for you and your company! Thanks again Les US Dear Ruben, thanks for answering so rapidly you were right i didn't use internet explorer but mozilla for my search and that's why it didn't work as explained. Thanks again and greetings from france Gabriel MARECHALLE Francia Hi! Thanks again for all your help! And sorry for all the confusion. I'll let you know how my trip went when I return... Annie USA Gracias por todo, ya nos encontamos en Arequipa. Al final, no utlilizamos el servicio de hotel pues habia poco tiempo de un vuelo al otro, pero lo importante es que gracias a su atencion pudimos solucionar el enlace de vuelo. Att. Enrique Rodriguez España Ruben, Thank you! I can't begin to describe how helpful your company has been. I just called you directly and the lady there was extremely nice. She found an even better deal than I was expecting and booked my flights with great ease. Problem solved. I can't thank you enough! Have a great week, and THANKS AGAIN!!! Jonathan Florida, USA Dear Ruben, Thank you for your email and your help in this matter. We hope we have completed the attached form accurately. We are very much looking forward to our trip to Peru. As you can tell it's been rather a late decision and all very last minute. Regards Susan Raynor David Preece UK Hola Jhuliana Me han llegado los recibos y ya los imprimí, asi que espero pasar unas muy buenas vacaciones que hace mucho tiempo las tenemos pensadas con mi esposo y por algunos motivos no lo hemos podido concretar, asi que, espero que esta sea la ocacion. Desde ya te envio un saludo muy grande y te agradezco por la buena voluntad que tuvistes con nosotros, Cualquier cosita que necesite estando allá, te voy a llamar. Muchas gracias por todo y voy a recomendar el servicio tan bueno que nos brindaste. Atentamente Ana Maria Argentina Ruben, I'm sorry I missed your call. The good news is that we figured out the problem based on your message - we were using a different browser (Mozilla Firefox) rather than Explorer. We will be able to buy the tickets online. Thank you so much for your help! Take care, Warm regards, Ahilan USA JULY 2007 - JULIO 2007 Hi Ruben, I´m so glad I thought of you ....... that sounds fantastic ...... thank you very much for making the temporary reservation for me from Buenos to Iguazu, the other flight was way too costly! If possible, could you please also let me know how much it will cost (the cheapest flight during the day) to fly from Iguazu to Rio de Janeiro on 31 July 2007 ..... for the same two people. Please make a tentative confirmation on the cheapest one again & I will give definite confirmation once I have the details. Again, thank you very much for your help ..... really appreciate it. Warm regards, ANSHU SONDHI Dear Ruben: Thank you so much for your service, I had a question about the how many luggage we are allow to take, please respond. Regards, Darsy Jhuliana, Thank you for your email message. I am very much looking forward to flying with your airlines and I Appreciated the easier of booking with your service provided. All the best Patrick JUN 2007 - JUNIO 2007 Hi Ruben, Thank you very much for your help .... great customer service! Yes, I managed to make the booking using my husband's card and luckily his bank knew what verify by visa meant and let us set it up. Really appreciate your help. Have a good day. Cheers, ANSHU SONDHI MAY 2007 - MAYO 2007 Hello Lena it has been over a month since we returned from our most fantastic trip to Peru. We did take the luxurious bus from Cusco to Puno and loved it. Thanks for all your help with my planning - I want to return to Peru!!! Saludos Marianne Hola Lena, hice el cambio via telefonica directamente con la linea, pero muchas gracias por su atencion.saludos Julia Vila Hello Ruben, I was giving some thoughts about what to do and there was your message. If you please email me the confirmation or the ticket I would appreciate it. Thank you for your quick response. Regards, Zeynep Hi Lena, Just wanted to say thanks for all your help. We had an amazing time in Peru. Your help was much appreciated. Sincerely, Melanie Baughan MARCH 2007 - MARZO 2007 Dear Jhuliana, Thank you so much!!!!! for your mails : we have now the itinerary and all informations. Thanks again for your help, patient and the efforts with us concerning the prices. we are impatient to visit your Country : there are so many things to do and visit ... I'll give your name and address to friends of mine (wilder and pascale CARDENAS from france too : he is Peruvian) : they will also travel to peru with us and will need flights tickets. Have a good day All the Best Michel Aimar JANUARY 2007 - ENERO 2007 Lena, I thought that I would have to do this for both flights and I just wanted to say that both my husband and I work in the hospitality industry and would like to congratulate you on your exceptional customer service and for anticipating your clients needs. You are a true credit to your company and have made my arrangements for my holiday stress free. Many thanks for the easy and smooth booking. Kind regards Zoe Hallo and thanks for the answer Ruben, you have the best flights i've seen on the web. I wait until next week an then i book the august-flights. but i need one more from la paz to buenos aires. where may i book this one? and one from iguassu (brasilien airport) to rio? Do you know where makes same prices in Argentina and Brasil like you in peru? Thanks for helping us Sven Ruben: Thanks for you message regarding the recently purchased ticket for passenger Marcos Hacker. This is a valid transaction, I made the Purchase for him and my son Bruce Stevens, as you web site only accepts visa. There may be one more purchase for passenger Chris Czajka in the next few days. Thank you for following up with security measures, I appreciate your efforts. Dorothy K. Stevens DECEMBER 2006 - DICIEMBRE 2006 Muchísimas gracias Rubén, Espero poder contar con su ayuda siempre que viaje, el servicio ha sido excelente. De nuevo agradecerle muchísmo por todo el soporte y feliz navidad para usted y toda su familia. Luis Carlos Coto Costa Rica NOVEMBER 2006 - NOVIEMBRE 2006 Thanks Ruben. I wish I would have know about your company when I was in Peru last year. I will be traveling again soon in South America and will contact you again. Ray Ruben, Muchas gracias por su amabilidad y por la correcta información recibida en todo momento. Estoy encantado con su compañia y la utilizaré en próximos viajes. Gracias Antonio Lopez Valencia - España JULY 2006 - JULIO 2006 Dear Ruben, thank you for your help, it is a good feeling to know, that behind the computer software are sitting people, that assist the user. At the moment In Austria we have a heat wave with temperature of 34 ° degrees. We are pleased to our trip to Peru, Saludos from zell am See, in the heart of the alps Bruno Spraider Hi Ruben, How are you? Finally, I made reservations for domestic flights in Peru. I talked to Master card company, and I found what the problem is. Thank you for your concern and kindness. Have a good one. Sungwook Raul Yo usaba otro browser - cuando usé Intnernet Explorer" todo era fino y tengo mis boletos. Gracias por su ayuda. Soy feliz que encontré su website cuando los boletos son menos dinero. Saludos de California. Les Thank you so much for the email and phone call Ruben. I appreciate your concern. Aaron Morris Dear Ruben, I recently purchased a plane ticket through your website and needed to change the itinerary shortly after my purchase. I was able to get in contact with Lena Zegarra via email regarding this change. I just wanted it to be known that she was extremely helpful, polite and efficient with regard to this change and I had a very pleasant experience changing my reservations with her. In this age of technology and business on the internet it is rare that a consumer can get genuine help when it is truly needed. Lena was able to provide this for me over the past few days and I really appreciate it. Thank you so much for your time and services. Sincerely, Michael B. Croci Lena Many thanks for that...this really is excellent service and I am most grateful! I see that the email has now arrived and I shall immediately try & use it. Thanks again David Bishop Dear Lena, I did receive the new e-ticket in my email. Thank you so much for your help with my request. I really appreciate the the level of care that you have given me throughout this process. If it would help I would like to inform your boss or manager of how helpful you were. If he or she has an email address and you think this is appropriate I would be very happy to do this. Thanks again for your help. Sincerely, Michael B. Croci